Legal centre

About and copyright

MIKROMAHN stands for MikroTik Remote Operations Management, Analytics & Hotspot Network.

Mikromahn is a product of ShaubanLabs, the technology and product development arm of Shauban Holdings Limited ("Shauban", "we", "us"). ShaubanLabs designs, builds and maintains software tools for internet service operators across Africa and beyond.

© 2026 Shauban Holdings Limited. All rights reserved. Mikromahn, its source code, design, text, icons, license system and documentation are the intellectual property of ShaubanLabs and Shauban Holdings Limited and are protected by copyright and other intellectual property laws and treaties. MikroTik, RouterOS, WinBox, Mikhmon, Flutterwave and Google are trademarks of their respective owners. Mikromahn is independent and is not endorsed by or affiliated with them.

Contact: shaubanllc@gmail.com

End User Licence Agreement (EULA)

By creating an account or using Mikromahn you agree to this agreement. If you do not agree, do not use the app.

1. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Mikromahn for your own business of operating hotspots. The Free plan is supported by advertising. The Premium plan is a paid subscription that adds offline use, installation and higher limits.

2. Restrictions

You must not: copy, resell, sublicense or redistribute Mikromahn; reverse engineer, decompile or remove copyright notices; bypass or tamper with licence checks, advertising, payment or account controls; share or sell licence codes or accounts; probe, scan or attack our servers; use the app for unlawful purposes or to access networks you are not authorised to manage; or use automated tools to overload the service.

3. Accounts and security

You are responsible for your username, password and activity under your account. Tell us at once if you suspect misuse. We may suspend or end accounts that breach this agreement.

4. Payments

Premium costs the price shown in the app per 31 days and is paid through Flutterwave. We do not see or store your card or mobile money details. Mobile money payments do not renew automatically. Because the service is delivered digitally and immediately, payments are non-refundable except where the law requires, or where a payment was taken in error.

5. Your content

The scripts, vouchers and settings you create belong to you. They are stored on your device. You are responsible for checking every script before running it on a router, and for keeping backups.

6. Disclaimer

Mikromahn is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. We do not guarantee it is error free or uninterrupted. Commands run on your router are your responsibility.

7. Limitation of liability

To the fullest extent the law allows, Shauban Holdings Limited, ShaubanLabs and their staff are not liable for indirect or consequential loss, lost profit, lost data or router or network downtime. Our total liability for any claim is limited to the amount you paid for Premium in the 3 months before the claim. Nothing limits liability that cannot be limited by law.

8. Termination, changes and law

You may stop using Mikromahn or delete your account at any time. We may update the app and this agreement; continued use after a change means you accept it. This agreement is governed by the laws of the Republic of Uganda and the courts of Uganda have jurisdiction, without removing any mandatory consumer rights you have where you live.

Privacy Policy

Shauban Holdings Limited is the data controller. We follow the principles of the Uganda Data Protection and Privacy Act 2019, the Kenya Data Protection Act 2019, and, for people in the EEA and UK, the GDPR and UK GDPR.

What we collect

Account: username, email (needed to reset a forgotten password), a salted password hash (we never store your password), the time you accepted these terms, your marketing choice, sign-up and last sign-in time, country (from your connection), plan and licence. Payments: your email, mobile money number (Uganda payments), amount, currency and reference; our payment providers (our billing service and Flutterwave) handle the payment itself. Usage: anonymous counts of visits, installs, vouchers made and voice plays, tied to a random device code (not your name), with your country and device type; IP addresses are not stored. On your device: your hotspot name, routers, profiles, vouchers and settings stay on your device unless you are a Premium member who chooses to save them to the cloud vault. Cloud vault (Premium, optional): an encrypted copy of your profiles, routers and voucher lists. It is encrypted on your device with a passphrase that only you know; we cannot read it and cannot recover the passphrase.

Why and on what basis

To run your account and licence (contract), to take and prove payments (contract and legal obligation), to keep the service secure (legitimate interest), and to send marketing only if you opt in (consent).

Sharing and transfers

We do not sell your data. Our processors are Cloudflare (hosting and storage), our billing service and Flutterwave (payments), Brevo or Resend (sending password-reset and service emails) and Google (advertising on the Free plan, which may use cookies and which you can control through Google's ad settings and consent message). Data may be processed outside your country, with appropriate safeguards.

Retention and security

Account data is kept while your account exists. Payment records are kept for up to 7 years for tax and audit. Sign-in sessions expire after 30 days, and are ended on all devices when you change or reset your password. Password-reset links work once and expire after 30 minutes. Anonymous usage counts are deleted after 400 days. We use encryption in transit (HTTPS), salted password hashing, rate limiting, end-to-end encrypted vault copies and access controls. No system is perfectly secure; report a concern to us at once.

Email codes and sign-in security

If email sending is switched on, we email you a 6-digit code to confirm your address, to approve a sign-in from a new device, and to reset a password. Codes expire after 10 minutes and are stored only as a one-way hash. We remember which devices you approved, and you can forget them or sign out everywhere in Settings, Security.

Profile photos and chat photos

A profile photo is optional. It is shown to experts and customers you chat with, and anyone can enlarge it. Photos you send in chat are visible only to the other person in that conversation and are deleted with the chat after 90 days. Photos are resized on your device and are limited in size. Do not send photos of other people without their permission, or anything illegal.

Your rights

You may access, download, correct or delete your data, object to processing, withdraw consent and complain to your data protection authority (in Uganda, the Personal Data Protection Office). In the app go to Settings > Account > Privacy to download or delete your data instantly (payment records are kept without your name for accounting), or email us. We respond within 30 days. The app is not for children under 18.

Experts directory, location and live router data

Expert listings (technicians and suppliers)

The Experts directory lets technicians and suppliers of networking, router and solar equipment advertise to nearby customers for a monthly fee. If you create a listing we store the name, description, category, town, phone and WhatsApp numbers, the coordinates you share, your photos, ratings and reviews, and counts of profile views and contact taps. Name, description, photos, town, rating and approximate distance are visible to everyone; your phone and WhatsApp numbers are shown only to signed-in users who tap Contact. You can edit or delete your listing at any time in Experts, My listing, and deleting your account removes it.

Directory rules

Shauban Holdings Limited only provides the directory. We are not a party to any agreement between a customer and an expert, we do not guarantee any expert's work, prices or goods, and a "Verified" badge means only that we checked the identity or business details you sent us at that time. Deal at your own risk and agree prices and terms directly. Listings must be truthful, lawful and your own photos and text. We may remove listings or reviews that are false, abusive or illegal. Listing fees are for 31 days and are not refundable except where the law requires.

Messages

Chat messages between a customer and an expert are stored on our servers, are visible only to those two people, and are deleted automatically after 90 days or when either account is deleted. If someone reports a chat, our staff may read that conversation to decide what to do. Do not send passwords, card numbers or other sensitive details in chat. We may suspend accounts that scam, harass or share illegal content.

Location

The app estimates your country from your network address to choose a currency. Your precise position is requested only when you tap a location button, is kept on your device, and is sent to us only when you search with it for distance sorting or when you save it on your own listing. You can refuse or withdraw location permission in your browser at any time.

Live router

If you create a Live router link, your router sends us the number of hotspot users, active users, CPU and memory use and the byte counters of the internet port every 5 minutes. We keep these readings for 7 days to draw your graphs, and delete them when you remove the link or your account. We never receive customer names, passwords or browsing data.

Microphone

Voice input uses your browser's speech recognition, which may send your voice to the browser provider. Mikromahn does not record or store audio.

Emails and subscriptions

We send marketing emails (offers, news, new features) only if you tick the opt-in box, which is never pre-ticked. You can switch it off any time in Settings > Account > Privacy, or by emailing shaubanllc@gmail.com. Every marketing email will identify us and carry an unsubscribe link. Service emails (receipts, password resets, security and licence notices) are not marketing and are sent regardless. Premium is a subscription that you renew yourself; nothing is charged automatically.

This document is a general template and not legal advice. Have a lawyer in your country review it before you rely on it.